RMA & RMA Form
RMA policy for itbs the manufacturing of products.
RMA policies are as follows :
1.Warranty period : Warranty period is itbs guarantee to users
responsible and peace of mind to use the product.¡C
itbs warranty definition is based on product type
provide maintenance within a certain time or provide
replace materials upgrade services. Not because the
material stop production can not provide repair parts,
the customer need to declare the original purchase
product model under the warranty period of a special
itbs products model within the warranty period can
provide repair parts. If meet up the material is stop
production, itbs will still provide replacement parts
upgrade services to let the customer buy in peace of
mind, use in peace of mind and reduce expense costs.
itbs warranty add extended to five years, we will
replace the parts to upgrade maintenance, in case of the
original supplier notice the parts stop production.
2.Warranty period, maintenance, testing , fault
parts replacement are all free.
warranty period need to
get the basic test charge, if have replace part will the
other receive the charges.
4.When product failure, please contact the dealer. For the
product repair, please fill the repair form in detail
Within warranty repair product both of us bear
one-way freight fare.
Without warranty repair product does not include