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Supports > RMA & RMA Form

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RMA & RMA Form

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RMA Policy

RMA policy for itbs the manufacturing of products.

RMA policies are as follows :

1.Warranty period : Warranty period is itbs guarantee to users responsible and peace of mind to use the product.C

itbs warranty definition is based on  product type provide maintenance within a certain time or provide replace materials upgrade services. Not because the material stop production can not provide repair parts, the customer need to declare the original purchase product model under the warranty period of a special service.

itbs products model within the warranty period can  provide repair parts. If meet up the material is stop production, itbs will still provide replacement parts upgrade services to let the customer buy in peace of mind, use in peace of mind and reduce expense costs.

itbs warranty add extended to five years, we will replace the parts to upgrade maintenance, in case of the original supplier notice the parts stop production.

2.Warranty period, maintenance, testing , fault parts replacement are all free.

3.Without the warranty period need to get the basic test charge, if have replace part will the other receive the charges.

4.When product failure, please contact the dealer. For the product repair, please fill the repair form in detail information.

5.Shipping :

Within warranty repair product both of us bear one-way freight fare.

Without warranty repair product does not include round-trip shipping.

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RMA Form

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